Several Coral Bay residents say their AT&T cell service is awful. Dropped calls and garbled conversations are common, they told the St. John Source's Lynda Lohr.
AT&T is the exclusive cell service for Apple's iPhone. AT&T sells other phones, too, and service on them is also, at best, iffy.
A spokeswoman for AT&T, in Puerto Rico, told the Source that maintenance people recently worked on the company's transmitter tower on Bordeaux Mountain, but customers are still complaining.
Besides bad connections, one woman said billing isn't right either. "She gets roaming charges that indicate she's called from … Grenada and Jamaica," the Source reported.
In Coral Bay, AT&T is the only option, the newspaper said. "Other cell phone companies' phones don't work at this end of St. John."
- Read the full Source story at http://bit.ly/dcFjGd
- AT&T's retail outlet is ADM Wireless http://www.admwireless.com/index1.html at the Marketplace.
8 thoughts on “Why your iPhone doesn’t work”
We had full signal in Coral Bay when it was Cingular, it’s been headed downhill since the purchase
and has almost bottomed out.
Persistance is the key. And do not be afraid to ask for credit for lousy service. I have done so and received a $50 service credit and $25 service credit respectively on each of two seperate occasions. Hitting them in the bottom line will get someone’s attention faster than calls to service centers.
Crabby in Coral Bay said …
Knowing that there is a serious problem public safety issue affecting a large chunk of St. John residents, I’m surprised local officials have not initiated a class action lawsuit. Folks cannot call for help in an emergency, and its been going on for six months!
After numerous apologies and service credits from AT&T, but no improvement in service, I finally said, “Either fix the problem, or send me a basic 3G phone so I can get and receive calls.” Guess they got tired of me calling; AT&T sent me a free 3G phone, without a contract, about a month ago. I now get and receive calls just fine. Since then, others have gotten either 1)a free 3G phone or 2)a (non-service)credit from AT&T for use toward the purchase of new 3G phone.
Ow this is bad. This a a draw back to to iPhone..
wew! i read the reviews on it and i actually bought it and it works well on mine. 😀
Congrats to you!! Wow… so much has happened in this last year huh!?
I just adore the White Queen.. she is my absolute favorite. As always you rise to the occasion. I just popped in to let you know, I am passing a lovely blog award onto you my dear. I know you must get them all the time and you don’t need to accept but I thought you should know. Find out about it here..
wow! i read the reviews on it and i actually bought it and it works well on mine. 😀
I think its a pretty good idea not that there aren’t other sites out there that already do something similar but I think it might catch on here pretty well.