All I wanted was a screen protector.
For those of you who follow us over on Facebook, you may have read last week that I was up in Connecticut for my mom’s birthday. It was a BIG one, so I knew I couldn’t miss it. While I was in Connecticut, my iPhone decided it no longer wanted to charge so I decided to get an upgrade. The new fancy iPhone 6s Plus was released while I was up there, so I immediately scooped one up. (The new iPhone, by the way, is pretty darn cool.)
Now for any of you who live on St. John or visit St. John, you know how important it is to have a screen protector and a good case to protect your precious phone from the elements. I’ve lost two so far due to the water – one was even in a LifeProof case – and I think my last one stopped charging due to corrosion. So on Monday morning, I hopped on the computer and attempted to buy a top-notch screen protector from Apple.
No such luck.
I know that many of you reading this have dreamt about living on the island. After all, it is paradise. But there are some things that probably never have crossed your mind … like shipping. Or the fact that retailers consider the Virgin Islands to be a third world country. It’s seriously a struggle at times.
So there I was yesterday with my fancy new screen protector in the shopping cart on apple.com. It asked for my shipping address and once I input my zip code, it immediately populated “St. John VI”. Score!
I clicked Continue and then noticed this popup…
Not a valid entry? But Apple itself populated it? Surely something had to be wrong. I clicked the Chat Now button and pleaded my case. Here’s what transpired:
International? For the UNITED STATES Virgin Islands?
Admittedly frustrated, I agreed to call Apple’s International Gifting Team.
For Mexico, press one.
For Europe, press two.
For Southeast Asia, press three.
Hmmm, none of those are the US Virgin Islands so I pressed zero for help. I was immediately hung up on. Argh.
I called back and pressed one for Mexico because it’s somewhat close to here.
The woman on the phone was befuddled to say the least. Despite Apple’s claims that it ships to the US Virgin Islands, it actually does not. Why? Simply because it does not recognize VI as a state code … however it has the ability to ship to Southeast Asia. How on earth does that make sense?
Oh well, I’m not complaining because I still live on the most picturesque island in the world. But I did want to let you all in on some of our island struggles here. 🙂
And for those of you whose struggle is also real, you may want to order one of these cute tanks or men’s shirts from our friends at Wasted Sun here in Cruz Bay. You can do do by clicking here and visiting their online store.
Oh and I was able to get my screen protector after all. I had it shipped to Papa News of St. John who will then ship it to me. My struggle is real. 🙂 Have a great day everyone!